Manage your Seven and Ember Subscription
Managing Your Seven + Ember Subscription
We’ve made it easy to manage your Seven + Ember Monthly Candle Subscription because your experience should be just as seamless as our scents. Whether you're adjusting your delivery schedule, updating your details, or taking a short break, everything can be managed in just a few clicks.
How to Access Your Subscription Account
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Log in to your account at https://.sevenandember.com.au
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Navigate to “My Account”
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Click on “Manage Subscriptions”
From here, you’ll be able to view, update, and control every aspect of your subscription.
What You Can Do
Skip a Month
Going away or need a pause? You can skip any upcoming shipment—no need to cancel.
Change Your Delivery Date
Reschedule your next delivery to better suit your needs. Ideal if you're running low or need a bit more time.
Edit Your Subscription Product
Want to try a different scent (if applicable) or switch to a different collection? You can modify your product selection depending on your plan.
Update Your Shipping Address
Moving or sending your subscription to someone else? Easily change your shipping details.
Update Payment Info
Keep your subscription active by ensuring your billing information is up to date.
Reactivate or Cancel Anytime
You’re in control. Cancel or reactivate your subscription at any time through your account—no hidden fees or complicated processes.
Need Help?
If you need assistance or have any questions, our customer care team is here to help. Just email us at hello@sevenandember.com.au and we’ll get back to you as soon as possible.
